Prices
Our service is designed to take the hassle out of your MTB holiday and provide the little touches that make it a pleasure. The service includes:
- Meet & Greet, ride planning
- Full info pack and maps on the six trails
- Packed lunch, Tea & Cakes each day
- Use of the Riders room with free tea, coffee and drinking water
- Trail back up support
- Toilet and changing facilities
- Transfers if arriving by Train or Bus.
- Trail drop off and pick up if required
- Secure bike storage
- Bike washing facilities
- Clothes washing and drying room
- Basic repair service
- Internet access
- Accommodation & Restaurant booking service
- Guide & Skills Session booking
- Carbon Offset project
The service for a 2 night stay costs ONLY £50 - additional nights are £15 per night.
The OutdoorGirlz Holiday Service is available for a minimum of two persons for a minimum 2 night stay.
For example the total cost of a two night stay which includes the Outdoorgirlz service, B&B accommodation and 1 evening meal would be £112 per person.
Accommodation
The cost of accommodation will depend on what you choose but it starts from £15 pppn (room only sharing) or £20 pppn B&B.
Meals
Some of the accommodation options can provide evening meals and these can be booked in advance, prices start from £12.00 for two courses.
How to Book
Simply fill in the contact form or email
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with a brief explanation of when you would like to come and what you would like and we will contact you to discuss your requirements further. We have a fast turn around so even if it is only a couple of days before you wish to go it is not a problem.
OR
Ring us on 01686 412042 / 07791517873
OUTDOORGIRLZ BOOKING TERMS & CONDITIONS
When booking our service you must sign a booking form accepting on behalf of all your party the terms of these conditions and pay the full fee stipulated. Your booking is with Vista Trails, The Old Farmhouse, Pen y Banc, Oakley Park, Llandinam, Powys, SY17 5BE. Outdoorgirlz is a brand of Vista Trails.
All bookings are subject to the following terms and conditions and your acceptance of them constitutes a legally binding contract under English law. You will be deemed to have accepted the terms and conditions (a) at the time of booking if using our website or (b), for bookings made in any other way, unless we hear from you within seven days of you accepting this document.
FEES
The fee for our service covers meet & greet, info pack and maps, meals (as stated above), tea, coffee & drinking water, trail back up support, transfers, trail drop off and pick up if required, secure bike storage, bike washing facilities, clothes washing and drying room, basic repair service, internet access, accommodation and guide booking. On booking an invoice will be automatically generated to acknowledge your booking. We endeavour to keep prices accurate on the website.
PAYMENT
To secure your booking you must pay a deposit of 50% of the total cost per person and payment in full must be received by Vista Trails within 8 weeks of the date of the trip. We reserve the right to cancel you booking if payment is not received on time. Unless otherwise stated on the booking form, payment must be made in pounds sterling.
Vista Trails accepts payments in the form of bank transfer (BACS), PayPal Email Payments, or personal cheque. Bank account details for BACS transfer payments may be requested at the time of booking. PayPal email payments require you to submit your email billing address with your Booking Form. An invoice will be emailed to you with a link to PayPal to enable you to make your payment online. Cheque payments incur a £1 handling charge per cheque. Your booking will only be confirmed when payment has been cleared through the Vista Trails bank account. If for any reason a payment by cheque is returned unpaid by the issuing bank or has to be re-presented a charge of £15.00 will be levied to cover bank and administration charges incurred.
CHANGING YOUR BOOKING
Please check the details of your original booking carefully against your confirmation as there is a minimum administration charge of £10.00 for subsequent changes. Any administration costs incurred above this amount will be detailed to you prior to us making the changes on your behalf. Changes must be notified in writing with as much time as possible before the trip. Whilst we will try to accommodate any changes you may still be liable for any penalties or extra charges incurred.
CANCELLATIONS BY YOU
If you need to cancel your booking for yourself or any member of your party, we must receive your written notice of cancellation at least 8 weeks before the trip. If you cancel before 8 weeks from the date of the trip and have made a full payment, we will arrange a refund less a cancellation administration fee of 10% to cover the cost of bookings and deposits paid by us to third parties. If you cancel less than 8 weeks from the date of you trip then no refund will be given. If you take out travel insurance and you have to cancel due to ill health etc then you should be covered by your insurance.
CANCELLATION BY US
We will always try our best to avoid cancelling our service. In the event of circumstances that force us to cancel a trip you will receive a full refund. Vista Trails are not held liable for any additional expenses you incur through cancelling your service e.g. travel expenses. If there are circumstances beyond our control which cause us to cancel or change our service such as war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or other circumstances that amount to force majeure we will not refund or pay you any compensation or be liable for any other expenses to you.
INSURANCE
You MUST be adequately covered by your own travel insurance policy before booking our service. This cover should be comprehensive enough to cover you for the activities you will be involved in on your trip and also any cancellation made by you.
LIMIT OF LIABILITY
Vista Trails have a duty of care to it’s customers and staff but are only liable up to the cost of your trip with us. We cannot be held responsible for damage and / or loss to your personal possessions. We are also not liable for failure in carrying out the contract if the failure is due to the action of the participant or the action of a third party. We are also not liable for any theft or damage to bicycles or injury to you which occurs as a result of cycling on or off road or in transit.
Vista Trails accepts no responsibility for loss occasioned to any person acting or refraining from action as a result of any information disclosed by Vista Trails during the service.
YOUR RESPONSIBILITIES
You accept that mountain biking can be a hazardous activity and may involve elements of risk or discomfort. By agreeing to these terms and conditions you take responsibility for your own actions. Vista Trails takes no responsibility for damage, death or injury caused to you or by you as a result of participation in your chosen trail or service. You must at all times ride within your own ability and always wear an approved safety helmet. Whether hired or belonging to you it is your responsibility to arrive and keep your bike in safe working order and you must notify us of any defects as soon as possible. We reserve the right to stop you from participating if your bike is not in safe working order. If we have a hire bike in order for you to participate you will be responsible for the total cost of the hire.
You must be physically fit enough to participate in the routes you have chosen. If you have to drop out of the trip you will be responsible for any travel arrangements or costs incurred. You agree to act in a responsible way for the duration of your trip.
YOUR HEALTH & SAFETY
It is your responsibility to ensure you are sufficiently fit and adequately equipped to partake in your chosen activity. You must tell us of any medical conditions or dietary requirements at the time of booking. If you are not in a suitable condition to complete your trip or are under the influence of drink or drugs we will ask you to leave. We will not be liable for any extra expense incurred by this and you will not be able to claim a refund.
As a sensible precaution, we recommend that: if you have not recently taken regular exercise outdoors, you have a disability, or have a previous injury or illness, which could affect your health, enjoyment or your ability to join in fully, that you consult your doctor before booking an event with our company.
ITINERARY / ARRIVAL & DEPARTURE TIMES
It is your sole responsibility to decide when you wish to arrive & depart and the start & finish times each day. When you have made your decision on what time any transfers, pick up’s or drop off’s should be made and informed your host we cannot be liable for any loss or expense suffered by participants because of their late arrival or failure to turn up.
INFORMATION & DESCRIPTIONS
All information displayed on the website & information supplied on the routes is provided in good faith – Vista Trails cannot be held responsible for any inaccuracies or
misinterpretations.
FINANCIAL PROTECTION
Your monies are held in a Client Account until after the event has taken place. This will protect your payments in respect of the unlikely event of our financial failure.
PROVIDERS
Vista Trails works with a range of accommodation and service providers and cannot be held liable for any damages, losses or inconveniences resulting form them. We will always try you make sure these problems are minimal and will deal with any situations a they arise. Whilst staying with an accommodation provider you must agree t their terms and conditions.
COMPLAINTS
Should you have a problem or complaint about our service you must bring it to the attention of our staff as soon as possible and we will try to rectify the problem. If you feel that the problem was not resolved and resulted in a much reduced enjoyment of the trip you must inform us in writing within 28 days and will respond with 29 days to resolved the matter to the satisfaction of both parties.
